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Workflow runscript activity failing with error:- Error MessageInvalid object in scoped script: org.mozilla.javascript.NativeJavaObject@5005785

I recently started learning ServicenNow and trying to develop Service Catalog item for users to request. Appreciate your help in finding the fault in the code. Version: Kingston Application: scoped application ( Service Catalog Item & Workflow for th...

Suneel9 by Tera Contributor
  • 1905 Views
  • 6 replies
  • 0 helpfuls

How are plugind filtered by their product family?

Does anyone know how the filtering mechanism works in the $allappsmgmt.do page? They allow for you to filter based on the product family. I looked at the sys_plugins table as well as the v_plugin table but I dont see any method to link the plugins to...

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Geni1 by Tera Contributor
  • 1226 Views
  • 2 replies
  • 0 helpfuls

Email send-failed

I'm using my Office 365 account "yourname@yourcompany.com" for SMTP relay. When I update the From address to be an external domain address like  "yourname@gmail.com", emails are not sent. Receiving below error: If I use the ServiceNow configured SMT...

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hrshoaib06 by Tera Contributor
  • 1881 Views
  • 4 replies
  • 0 helpfuls

Mandatory fields on service portal

Hello,  When submitting a form on portal i want to see the error message for mandatory variables on alert popup like this :  and not like this :  There is any solution for that ?  Thank you.

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moncef by Tera Contributor
  • 1965 Views
  • 5 replies
  • 0 helpfuls

Logout Redirect when SSO implemented

Guys, I have integrated servicenow instance with SSO. Everything is working smooth except the logout button. When I click logout, servicenow brings me back to home screen instead of ending the session and taking me to servicenow logout screen. Am I m...

Khanna Ji by Tera Guru
  • 6551 Views
  • 3 replies
  • 0 helpfuls

Resolved! User can't see Timezone in Settings

Hello -  i have a group that is full of users, and when i impersonate anybody in that group and go to the Setting gear i don't see the time zone under the General tab. Please see image below. Has anybody else seen this?  

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