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Service now practice scenarios

Hi Experts,   I am new to servicenow. Learning it since last couple of months. Have done CSA certification and looking for developer /admin role. I need to practice different scenarios. So can someone give me different scenarios around workflow , eve...

Learn SN by Tera Contributor
  • 3318 Views
  • 7 replies
  • 1 helpfuls

Resolved! Cross scope access to Glide API string utilities

I'm working on a workflow and orchestration activity that are in a scoped application, and when I attempt to get the error message output the activity throws an error about there being a scope access error.  Typically I would add cross-scope access t...

Ed41 by Mega Guru
  • 3681 Views
  • 2 replies
  • 5 helpfuls

Outbound REST - Multipart/form-data

Hi, I want to call a third party REST call from service now but the issue is that it accepts the content-type as "multipart/form-data" only, is someone has any suggestion? Any help is appreciated. Thanks & Regards, Jitesh Zende

Adding info to the User Profile widget

I have modified the out of box User Profile widget to customize a couple of things successfully in the past.   I am now trying to add a user created field from the sys_user table onto the widget and am having issues.   I haven't spent a ton of time h...

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tateroth by Giga Contributor
  • 3773 Views
  • 3 replies
  • 2 helpfuls

Integration with file transfer tool

Hi All, I'm looking for an approach to perform integration with ServiceNow and a file transfer tool. Use case : External vendors upload the file to the file transfer tool and the tool will trigger an email to ServiceNow with the folder name and file ...

sajin1 by Tera Expert
  • 1569 Views
  • 3 replies
  • 0 helpfuls

Resolved! Html tags are not honored in business rule

Hi, I have an outbound REST API that needs a text to be formatted as follows because the target system needs html formatted text. This is an enhancement for xyz<br/> Process xyz is carried out manually<br/> Please automate xyz<br/> In my busines...

cc11 by Tera Contributor
  • 2287 Views
  • 6 replies
  • 1 helpfuls

Resolved! Activity Journal

Would anyone be able to answer the following questions I have on Journal fields? This is my first post to the community so apologies if it's a one question per thread. Is there any performance impact to ServiceNow when more fields are configured to ...

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travisg by Kilo Contributor
  • 2319 Views
  • 2 replies
  • 2 helpfuls