for multiple attachment downloads, servicenow logs attachment.read event to events table. Which business rule triggers this event? Upon checking the event registry, I find SysAttachment as the business rule but couldn't find such a business rule Th...
Hi, Is there a way of retrieving list of Operational Status (the labels like Operational, DR Standby etc) via REST API? Thank you Kind Regards
I have created some True/False fields for the sys_user record that I want to be available on the User Self Service portal, so that they can select them. I have set them as available when you navigate to the sys_user table, select a user and go to th...
While testing glide.xml.entity.whitelist.enabled we are not able to disable this setting to conduct further tests. Any attempts to set this to "false" fails with error "Not allowing set of unsafe property value: glide.xml.entity.whitelist.enabled=fal...
Hi, We are building CI Relationships using import sets.We have implemented this for all other Applications, taking manual inputs from respective teams.Now, we should be able to create the same for ESXi applications,VM's and all other components, if a...
Dear Community, I am wondering if there is an official list of all error code that can be logged on Import Set Row Errors table [sys_import_set_row_error] during a import? System import sets > Advanced > Transform errors Currently, I am just able to...
Hi,I want to hide a catalog item based on role.Forrole 1 : All Catalog item should be enablerole 2: Last 2 catalog items only enable.Please help me to fix this.Regards,RK
I am using the REST API to get details of a CI instance : Example https://dev20622.service-now.com/api/now/cmdb/instance/cmdb_ci_appl/82992eb60ad337024fbb6d06a866c636 In the response received I can see the link to the Maintenance Schedule for the C...
I'm new to Service Portal and finding my ways to fulfill the requirements of the client. My first requirement is to display the table that I have created for an app on the portal page. Is there any OOB widget to display a table in a list view on the ...
We have 2 mid servers on each environment and we are planning to relabel and reconfigure existing MID Servers as we are planning add new MID servers and line them with proper naming convention and server account to log in into mid servers. Can some ...
Hi All, Is it possible to make changes in the Country or Currency table so that an Hong Kong based users can see prices in HKD instead of Chinese yuan in Self-service? Thanks & Regards, Raji.
I'd like to change some of the fields in the user profile widget to read-only while retaining the look-and-feel of the output. I've cloned the OOB user_profile widget and made the following change: <div ng-repeat="fieldModel in getSysUserModelFields(...
Hi All, We recently upgraded from Kingston version to London Version. Post upgrade, we identified on the knowledge form, the field Text is replaced with the label "Article Body" and in dictionary the type of the field says "Translated HTML". In kings...
As we draw near deploying Service Portal within our organization, our team is trying to come up with metrics on how Service Portal has been accepted by our users and how engaged are they into utilizing the portal. Any metric suggestion and recommenda...
I'm struggling to find a place that lists which ServiceNow applications these days are included in the base platform price and which applications or application bundles have their own licensing fee. Is there any place to find that information? More ...
