Delete business rule?
Delete business rule? can anyone give me example for before(delete) and before(insert/delete) business rule??
Forum Posts
ATF - This step failed because a client-side Javascript error was detected
All, I'm trying to design a test to test our functionality of cancelling a change request. In one specific part of this test, I ask the ATF test to open a form, press the "Cancel" button (and expect submission to be blocked), and then to confirm that...
phone number should accept only 10 digits
i want the phone number in a form to accept only 10 digits
Resolved! choice list with different sys ids but same values servicenow
I have modified choice values of category field on Incident form on Dev and manually added those values on Prod since there were very less number of choices. Now I have added/modified 20+ choices in category and sub category on Dev and planning to mo...
Different homepage in service portal based on User Role
Can anyone help me how to have different homepages in a single portal based on user roles?When the user login service portal, based on the user role the homepage should vary.
What is the difference between workflow context and workflow version and their use
What is the difference between workflow context and workflow version and their use
Resolved! Additional Comment and Activity is not visible
Good day,I have a question regarding the the comments and activity in requested item.Upon finishing submitting a request, any user has an "admin role" can comment on the request. but whenever i logged in a user that doesn't have a role, i could not w...
Encryption on Table
Does anyone know a way to encrypt a table? Does SNow has this feature?I have idea about Encrypted fields. But what about tables?Thanks in advance
How do I display subcategories of a knowledge base on service portal?
I have one knowledge base with ~8 categories. Each category has a couple subcategories. When I click on the knowledge base on service portal, it displays the 8 categories but not the subcategories related to those. Is it possible to display these? Ma...
Resolved! glideDateTime.getMonthUTC() and glideDateTime.getMonth() results faulty
Hello, I'd like to share the following code snipped. Since i could help myself with it it is more a information than anything else really. The following needs to be done: Within a loop over 12 iterations aggregate the amount of records within a m...
Resolved! For reporting on knowledge searches - how do I only report on actual searches of the knowledge base
When I go look at the logs for knowledge searches, it is showing all knowledge searches - including automatic knowledge searches that are initiated when a user is typing the short description into an incident ticket. How can I distinguish between k...
Service Catalog Variables Displayed in Requested Item
We are creating a Service Catalog which will be presented to users through Service Portal. When a user fills out a request through Service Portal, the Variables from the Service Catalog are presented in the Requested Item (RITM) record (under "Vari...
How to allow snc_external the ability to see reports
We added a custom page to our CSM portal that holds on to a few of our reports in hopes our contacts can see it. When they view the form, they get the "data is restricted" error. The thing is, the reports are based on tables they do have access to (a...
Resolved! How do I enable the Subscribe button in Knowledge Articles?
I have activated the Knowledge Management Advanced plugin and Knowledge Management Service Portal plugin. I have also confirmed the the properties for subscription have been set. There are: Enable subscribe feature for KM [glide.knowman.enable_km_sub...
How can I set the Status of CIs created by Discovery on Insert? The CIs created by other sources should remain unaffected.
How can I set the Status of CIs created by Discovery on Insert? The CIs created by other sources should remain unaffected.
