I'm looking for a solution to poorly entered company data for users. We have lots of variations of corporate company names (we have many companies) so that we can get better reporting. I've looked at the normalization plugin but I'm not sure it can d...
Hi, I created role called "moto" i have given create.none and create * acl's for incident table. Now i want this user to see this the moto view when when he clicks create new incident. I have written a view rule for this it works for existing records...
I have a issue with upload zip file. The API Attachement /api/now/attachment/file uploaded the file to ServiceNow. After that, the content-type of this file appear like this example: "multipart/form-data; boundary=---------------------8d5fbb014e709f7...
I have a custom, scoped table that extends Task [task]. Most of the fields from Task are available - Assignment group, Assigned to, Subject, Description, etc. - but there are also a handful that are not available. It is a mix of both system- and user...
When I navigate to "sys_attachment.list" it gives me a list view that has one clickable column for each record. When I click on the link, it just downloads the attachment. Is there a way to view the record page for an attachment? My end goal is to cr...
Hi all, I've created a custom PowerShell activity with a simple purpose of saving a txt file on the server, where MID server resides. I'm using the MID server credentials and I've tested the PowerShell command locally: New-Item -path $path -Name $f...
Is there any settings where I can restrict number of records displayed in a list view? I can restrict by adding a filter condition at a module but this is not what I am looking. Some setting on sys properties which will limit the records to display o...
trying to work with a sso provider (okta) using the Multiprovider SSO in servicenow on a DEV instance newly upgraded to Kingston Testing Connection results: SAML Logout Response 'Status' validation failed Failed to validate logout response status. Ex...
I have a fun one here. We have a business rule that assists with an auto-assignment process that we have on the Incident table (and a few others). As a part of this process, this business rule runs a glideaggregate to the incident table and determin...
We've found that article attachments are displaying in search results (both from Global search and Knowledge search fields. The problem is that if the Display Attachments box is not selected on the article, we don't really want people opening the att...
Hi all,New to the forum, I work for an IT services company and recently switched to SNOW.We have a basic view, I guess Database View, Reports, etc are missing (saw posts about solutions using those).All I can do is run a filter for Incidents.Would yo...
When ServiceNow introduced the Knowledge Portal, it seems like they missed on allowing the ability to 'Import Article' from the Knowledge Portal homepage. In their product documentation, they highlight "To use the Knowledge Management Service Portal,...
I have created a clone of the "User Profile" widget to extend some functionality and would like to add the ability for a user to remove their profile picture. However I haven't managed to make this work. My coding is: HTML Template: <button ng-click=...
Hi Guys,I have two tables:Table A - is extended from TaskTable B - is a simple table with three field (user, description, parent) and one of those fields is a Parent which refers to table A.Now I have ACLs which restrict users from viewing table A re...
I have a requirement with numerical value as meta tag for a catalog item and the item needs to be searchable with the numerical value in portal. PFA that shows where the meta tags are defined in a catalog item. The item is searched when a word given...
