I've got a CCS that works great. It hides and shows fields, makes mandatory/non-mandatory on the catalog item form perfectly. Why am I using CCS? It's a complex form and we couldn't get the results we wanted using catalog ui policies. On my script, ...
I must be missing something here that is potentially obvious. Under System Definition, the only option I have for anything relating to "tables" is the Tables & Columns module. In here, you can add a new table but I can find no way to edit the table ...
Hello implement,Got JavaScript to write the date to ESS portal page from inline script.But the script is pretty lengthy so figured it wouldbe best to put the script into an include. Didn't work. So I dumbed it down so to get somethingto write: +++...
We are going to implement the following CIs: Mobile, Plotter, Monitor, Scanner in our CMDB. I know they are all child classes of hardware class. I don't see they are defined in CMDB so I have the difficulty to define them in CMDB. If they are no...
I have been experimenting with Discovering SQL database catalogs. In order to allow Discovery to do this, I had to follow the steps outlined in this wiki article: https://wiki.servicenow.com/index.php?title=Microsoft_SQL_Servers I had an SQL admini...
How can I delete an Incident?? closed or open. We deal with Patient information and a user put some sensitive information into a ticket and we would like to just delete the whole thing altogether. Is this an option?
Hi we have a peculiar requirement. We have cmdb_ci_service as Service and also using as Business System. There is a flag in cmdb_ci_service (custom) which is a boolean field like is_service whether to false/true. False is a system and true is Service...
Hi Everyone, The concept of gamification seems to be an excellent idea. In fact it's something my company is giving serious thought in doing because it encourages a positive behavior from everyone involved. I am however, curious about one thi...
In knowledge there is the attached tasks and affected products options. These, if turned on, will show if the knowledge article has been attached to any tasks recently or if this article is associated with any products. I want to do something like th...
When running this:SELECT *FROM "SCHEMA".OAUSER.task This is the error:7/11/2014 6:59:34 AM: Error: SQL##f - SqlState: S1000, ErrorCode: 10215, ErrorMsg: [DataDirect][ODBC OpenAccess SDK driver][OpenAccess SDK SQL Engine]Disk Cache file size limit ha...
Hi, I have a form, with a select box variable. the option is this select box is defined question choice. Now, one of the values is no longer relevant, and i would like to deactivate it - meaning i don't want it to appear anymore for users, but i al...
Dear Gurus, I read the wiki on how to export CMDB data, we need to keep a offline record. Many of the ways are interactive and thus is not very practical for routine exporting. How do you guys export CMDB records regularly? The only easy way I foun...
Good day all, Just popping the question out there for anyone who might have tried this in the past. I can certainly access the table but basically I'm trying to find a method of copying across attachment blobs from Service-Now into our own databas...
Hello everyone, I was wondering if some of those out there who a well versed in Knowledge could help me figure out a solution to a business problem I'm having. We currently have a good chunk of .pdfs, .ppts, and other documents or hyperlinks that l...
Did someone try to load data from ServiceNow by using SAP BusinessObjcects Data Services (BODS)?I'm trying to use it with ODBC connector. The test connection works in ODBC Data Source Administrator (to SN demo server https://demoodbc.service-now.com ...