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Is there a way to move knowledge articles from one instance to another, ideally my I would require it to have the same KB# number, sys ID and even carry the attachments / images.Please suggest me the best possible way to achieve this.

Is there a way to move knowledge articles from one instance to another, ideally my I would require it to have the same KB# number, sys ID and even carry the attachments/images. Please suggest me the best possible way to achieve this.

bunnykiran94 by Tera Contributor
  • 7540 Views
  • 2 replies
  • 1 helpfuls

Resolved! Cache issues

Users are facing issues while accessing the records on our instance. They are getting a message "Number of rows removed from this list by Security constraints:" When they are clearing the browser cache and try again, it is working.  I tried clearing ...

Geeky by Kilo Guru
  • 5840 Views
  • 7 replies
  • 2 helpfuls

Notification translation

Hi Guys, Do you know if there is a simple way of translating notifications in ServiceNow. Basically, what I am after is I will have several notifications in different languages and the system will pick the right notification based on the user's langu...

Mussie by ServiceNow Employee
  • 4328 Views
  • 4 replies
  • 1 helpfuls

Resolved! Export sys id

Hi,  We have configuration items in our CMDB.We want to update them. We are going to export this table and then update the excel file in order to import again. which field is used for the merge?  Because the name of the ci will be potentially modifie...

kmickael by Kilo Sage
  • 3337 Views
  • 8 replies
  • 1 helpfuls