I'm trying to get our users to pick from a selection of CI's via a Record Producer and then transfer the selected CI onto the CI field in an incident I have my variable configured as below, but no value passes into it. I've also tried naming my vari...
I'm trying to pass variables from a record producer to a workflow that I'm kicking off via the script. Here is the script I'm running. (function() { current.short_description = "CCS Release " + producer.name; var vars = getVars(); gs.log(...
Hi allI am having an issue with mandatory checkbox. In Jarkata we have format belowLabel (mandatory if no checkbox is selected)checkbox1checkbox2checkbox3In Service Portal, I can't make the same feature happen. I had considered the onsubmit client sc...
I'm trying to run a custom powershell activity against a domain controller from the Mid server as part of a requested item workflow. However, each time I run it, I receive credential errors. The credentials appear to be fine & I can run the commands ...
Hello, I'm beginner to login page customize.by the way SSO configuration ,i have activated the sso Idp plugin,so for that "use External Login" link present in login page. i would like to remove now from login page.kindly share your thoughts. thanks...
Hi All,When the Request for a catalog item is raised, the variables are shown on the RITM form but for one of the RITM, variables are missingI have checked the variable editor but still not showing on the RITM form not only the variable editor UI pol...
Could someone help me better understand the 'Relative' filter in reporting? I am trying to filter on Change Requests that have a planned start date (start_date) in 15 minutes. I have been testing with a change request and changing the time to be 16 m...
Hi all,I was trying to set the browser tab title to something other than "ServiceNow" when I have a custom UI page loaded. I followed Re: Dynamic Browser Window Title - Take 2 as well as a few other community posts to try to do this.Results were that...
I am attempting to display a small embedded site on a homepage as a quick dashboard. I have been unable to figure it out an am hoping someone on here might have experience.I have tried following Adding Existing Gauges to a Homepage - ServiceNow Wiki ...
Hi, My instances has expired. Can anyone help me with this. URL: https://dev46115.service-now.com URL: https://dev30582.service-now.com Username: admin for both instances Thank you, Moona
Hello All,I have configured a Service Catalog and designed the work flow accordingly, my requirement is when the SC is submitted then an approval should be triggered to the called id's manager.Current scenario is when i am submitting the SC the reque...
I have cloned the Simple List widget as my own. I am using Incident as the table with Short Description as the main field shown. I am trying to configure the JSON to show 2 additional fields; Priority and Number. I can only get one field to s...
Hi is there a way to hide:Activity FieldUpdate and Delete Buttons comments field In requested item?Thanks,Tadz
Hi all, I've got a client that is looking to create template for their company's knowledge articles. They are hoping to create the template in Word and then convert it to clean HTML for use in ServiceNow. I know this is functionality that Word, and ...
How to create an alert box with "YES" or "NO" Button in incident Form Need to create an alert box in incident form for some condition(ex: if caller company is XYZ then while submitting the form alert window should come )!!
