Resolved! Widget Editor Public Widget
In widget editor there is a option called Public Widget. It is a checkbox above enable preview checkbox.What is the function of this option?
Forum Posts
Resolved! script help with a business rule to prevent closing a problem if there are open child tasks
hi all,I've build a couple similar business rules but am struggling with this one. I have a related list of child tasks on our Problem records ([problem_task] table).And what I'm trying to do is use "after" business rule on the [Problem] table to q...
User can't see list of records in report
I have created a dashboard for a user that shows two reports from the same custom table. The first one is a chart, the second is a list. In the chart report, he can see representation of the records that match the criteria, and he can drill down ...
approval rejected notification for requested item
Hi All,OOB approval rejected notifications just go to the Approver?I need to inform the person who created the requested item, or created the request. (Should be straight forward right?)Tried this and it is not working: Send Approval Rejected Notific...
Resolved! Gliderecord and GlideAggregate
Hi All,I have a query.currently in our system we have gliderecord in script which basically counts using getrowcount and also deletes junk records .We want to usse glideagrregate to count, so this entire functionality using glideagrregate can this be...
General Data Protection Regulation (GDPR) (EU Safe Harbour v2)
We are a relatively small company (e.g. <100 employees), and we don't need the full-blown GCR module, etc. I was curious if anyone has come up with a good way to track data information, lifecycle, etc. I'm wondering if this could be handled with ...
How to knowledge nav-ons work?
I have a few active knowledge nav-ons including Microsoft and Google. How do these work?When I type "Microsoft Word" in the knowledge search bar I'd expect a lot of results if it's searching Microsoft. I don't see a way on the knowledge page to deter...
Resolved! Catalog Item default variables
Hello,I'm after some guidance on how to achieve the following. We have a catalog item on our service portal, part of the form is below:The bottom half of the form is made up of the 3 check boxes, now each checkbox has an underlying set of questions...
Resolved! adding script to validate entry only includes numeric values
hi all,I've seen several posts about this but am having trouble adding in the script needed to validate that the entry in a field only contains numbers. I already have an onChange client script validating that the entry in a field is 6 characters, ...
Resolved! Add predefined tags to CI
Hello Community!We are looking to "tag" our CIs in our CMDB. I know there is a tag function OOTB in ServiceNow, but that givs our users the freedom to type in what they want.I'm looking for a way to multi tag an object based on predefined tags to see...
SPF Security - Servicenow Sending Email Using Company Email Doamin Name
Hi,We have a security requirement to have an SPF record as part of our DNS, which defines which IP addresses can send email as @emaildomainname.com. The SPF record has been implemented with a number of IP addresses.FYI - some 3rd parties block emai...
Resolved! Difference between "Is" and "Changes to" in Email Notification Condition
Hi Guys,Can someone please enlighten me on the difference between "Is" and "Changes to" while configuring email notifications? I tested both on several occasions and couldn't see any difference.For example, if I have a notification which says "State ...
Resolved! Script for Catalog Task routed to particular assignment team
Hello Team,I have a catalog item created. In the item description, I have created a workflow and attached to this particular catalog item.Now, In the workflow, I have written a script to assign the task to particular assignment group based on the reg...
Resolved! Add link in list layout
Hi All,Is it possible to have HTML markup rendered in a list layout?Here is what we are trying to do ... We have a table, Document, where each record links to a downloadable file (could be external to SN). We are trying to add links to the files in t...
How to set field mandatory through client script?
Hi,I know that g_form.setmandatory('fieldname'); //to set field mandatory in client script but i dont know how to create client script please can any one will help with screen short that how can we use client script?
