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isNewRecord doesn't work on catalog forms?

The below doesn't appear to work on any of my catalog items. My alert is always caught indicating that it doesn't see my new form loads as a new form. Is there a different way to check for a new record on a catalog item?function onLoad() {     //Type...

e_wilber by Tera Guru
  • 1544 Views
  • 7 replies
  • 1 helpfuls

Service Subscriptions through Service Portal

All Helsinki and Service Portal Users,I have a requirement to allow end users (non-fulfillers/approvers) to subscribe to business services notifications. However, I setup a redirect in ServiceNow so if the user doesn't have an roles associated to the...

Marques2 by Tera Expert
  • 3286 Views
  • 12 replies
  • 2 helpfuls

Using Multiple Service Portals

For all using HELSINKI and the Service Portal-As most know, a Service Portal references ONE Catalog and ONE Knowledge Base. I've tried to setup a single Service Portal to reference all Catalogs but it was far too difficult and out of my area of exper...

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Marques2 by Tera Expert
  • 5628 Views
  • 13 replies
  • 1 helpfuls

How can I connect to a Database with ISQL?

According to the Wiki I should use "Connect" but this does not work. ODBC System DSN is called "ServiceNow". Strange is that due to help, the connect statement does not need a semicolon to finish. Here it is asked for:ServiceNow ODBC Driver Interacti...

thomas_ee by Kilo Contributor
  • 3461 Views
  • 3 replies
  • 2 helpfuls

Where to get a list of all CIs discovered?

In the subscription module you can see the number of CIs that have been discovered (and for which you need a license). Where can I find this list? Or what filter could I use to create this list? It would be useful to see which CIs we discover and whi...

Resolved! Add columns to many2many related lists

Dear All,I created a many2many relationship between problems and changes. This way more than one problem can be related to a change, and more than one change can be related to a problem.Everything works fine, I added this relationship as related list...

peternemeth by ServiceNow Employee
  • 2867 Views
  • 5 replies
  • 4 helpfuls