Hello everybody,I am trying to create an if condition within a service catalog workflow. The advanced script looks as follows:answer = ifScript();function ifScript() { if (current.variables.delivery_address == "Test") { return 'yes'; } return 'no';...
I've been trying for a while to figure out a good way to make it easier for users to select the correct application or business service on tasks. When you have a couple hundred or more applications and business services, a user should not have to rea...
We have unique SSO record for each instance in the Identity Providers table. After each clone, we need to update the sso_source field on each user record so that it is using the correct record for that instance.I've tried using a clone cleanup script...
I have some complex logic in an email script for one of my email notifications. If there a way, from the email script, to abort the email from sending?
Hello I have 2 identical instances (just made at clone from DEV to PROD).The MID-server is configured against DEV and should now be moved to PROD.Except for changing the config.xml on the windows-server ( <parameter name="url" value="https://YOUR_I...
Can you post your KB article in more than one category?
Hi, We are In process of Implementing above Shared Mailboxes(Integrating Exchange with Service Now). Could someone help us with the process and PowerShell CommandsThanks in Advance
Hi, how can we hide the journal/worknotes/journal field in the sc_req_item table using g_form.setDisplay();Thanks,Tadz
Hi,I just figured out that, when I export data from database views, it exports only the first 10,000 records.Even if I edit the value of the limit system property, the result doesn't change.Any idea?ThanksRegards,
Hi all,My current client wants to display a few reports on his portal but the drill-down only gives him an empty list because of ACL.This is expected, but then how would you disable the drill-down from the start ?I thought of a few ways already :* ru...
I have a report with Trend, Group by Company and trend by created, aggregation is count.Is it possible to sort the graph and the display grid by the aggregation?At the moment it is sorted by the grouped by field, in my case the companies.I would like...
Current Version: IstanbulIssue: Non-licensed users not able to view images in KBsAfter the upgrade to Istanbul we found that non-licensed users are unable to view images in KBs. When I impersonate a user with a license the user is able to view all im...
Can anyone assist with a script to fill a Yes/No field based on another fields selection.Background Information:This is an Order Guide item. I am creating a catalog client script called: Set Agreement Value Based on DeptThe Order form requires fi...
I am building a new service portal. So i did create a copy portal of default service portal. But I don't want to use out of box index page in it. I want to clone the oob index page and perform customization on it. Please let me how to do it. I ...
