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Resolved! Compare columns in cmdb_ci_* tables

As all of you CMDBers know, there are many, many tables in the CMDB, that all have names starting with cmdb_ci_*. This is the typical parent/child table scenario that we see in lots of other places within the SN platform. I realize that these are pro...

Earl L by • Mega Guru
  • 1780 Views
  • 7 replies
  • 1 helpfuls

Manually change stage of a requested item

I have a workflow that, upon ending, didn't change the Stage of the Requested Item.   We have corrected the workflow, but I have several Requested Items that are actually complete but the stage is still Fulfillment.   Is there a way to manually chang...

leahp by • Kilo Guru
  • 4904 Views
  • 11 replies
  • 8 helpfuls

LDAP Transform and Field-Maps

Hy,we've connected a LDAP-Server via a MID-Server, the connection is established and working.Right now, i wanted to create a Transform-Map with our Fields, we would transfer from AD to ServiceNow.In the default ServiceNow LDAP-Section there's a Trans...

solchris by • Kilo Contributor
  • 1459 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to delete remove a group type

ServiceNow Documentation shows how to create a New group typeI'm not seeing where it instructs how to remove a created group type.How do we remove a group type from the available list of group types?please & thank you

Les1 by • Tera Guru
  • 2347 Views
  • 2 replies
  • 3 helpfuls

Resolved! How do I modify a user name?

In the HI Service Portal, I accidentally added the same user twice. I see that I can deactivate a user but is there any way to delete or modify the duplicates or correct a mispelled name?  

bostrow by • Giga Contributor
  • 1870 Views
  • 2 replies
  • 2 helpfuls

Resolved! Group Table is not domain separated

Hi,We have enabled domain separation in our instance, and the domain structure is Global> Top> domain1, domain2, domain3. Here, Top is the parent domain and domain1, 2 & 3 are parallel child domains. The problem is, there are quite a few tables which...

Sakshi14 by • Giga Expert
  • 2404 Views
  • 2 replies
  • 0 helpfuls

The Currency in the Self Service Portal always shows up in Rupees? I tried to change using Locale and as well as from my profile..

Hi Experts,The Currency in the Self Service Portal always shows up in Rupees? I tried to change using Locale and as well as from my profile..Let me explain I have added a new Catalog Item for Corporate Mobile request which is completely driven by Loo...

Resolved! I want to call a external REST Service with out using the REST Message of ServiceNow. I need to call rest using client script. So the loggedin user's authuneticity should be used in for REST autorization.

I know calling a REST Api using REST Message API from Server Script using basic autorizaton model.But the client specific requirement is, we should call the REST from client side (from service portal widget) and logged in user's authenticity need to ...

chandan18 by • Kilo Contributor
  • 5974 Views
  • 2 replies
  • 2 helpfuls

Resolved! Adding ATF Test Configurations

I am looking for a way to add additional options when creating a test, such as the ability to change the intervals in which screenshots are taken during a test or skip screenshots entirely, in addition I would like to be able to set a max timeout for...

sekkun by • Kilo Contributor
  • 1323 Views
  • 3 replies
  • 6 helpfuls
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