In UI 15, the Banner displayed "Table Name" - "Number" example: Incident - INC0010003In UI 16, the banner displays "Number" example: INC0010003Is their any simple way in UI 16 to make it show "table name + number"?I have tried changing the display ...
Hello. Has anyone built a CMDB CI relationship recursive report?By that I mean, starting at the Business Service CI level, list the children CIs related to that Business Service. But after that, also list the lower level CIs that are "children of the...
Greetings!I'm looking to see the best practice when cloning over sub-production environments. I've seen different opinions on this and looking for the best option. In the first example here, I see people say use Production as the base and clone direc...
Hello teamI am hoping to get some views of the CMDB experts our there.My customer looks after a bunch of CI's for other Companies. Here is what I need:The ability to enter a CI, and based on the 'company' value and 'ci_class', get certain fields ...
Thank you to everyone that was able to attend our CreatorCon breakout at Knowledge last week. It was great finally meeting so many of you.Due to overwhelming demand, we are releasing the Presentation and Update Set for the theme we built during the b...
Hi,In a domain separated instance, domain of the user on login sets to the domain marked in user profile. I have requirement to set the domain updated in a custom field "Default Domain" to be set as the session domain of the user on login.I need to k...
To all experts,Here I am again to search for answers to a request.There is a Record Producer to generate records for all training requests.There is an email sent to the manager to ask him/her to submit a detailed request (a catalog item). The detaile...
I found the IP addresses of our instances - where can I find the PORTS we currently use?
my client wants to open a workbench kind of service portal page when user click on list view (instead of opening regular form view). Any help?????
when to use importset API and not? what special advantages over using tableAPI or Scripted services?
I have a catalog item that has a due date field in it. I need the SLA to be reactive to the date on the form so I created a custom Due Date (date field) on the sc_req_item field and in the workflow set the value of this field to what was on the form....
I'm trying to understand the concept of change request? what is it ? and why do we want to create a change request. Thank you.
Hello,We need to add a button like continue.Earlier we used add it by a macro variables but service portal it won't support.can some suggest an alternate method for it?And also on click I need a generate a page which shows some information.In normal ...
Hi Guys,I want to put an if condition with glide record script on the workflow that creates GTASKs (child tasks) of a GREQ when complexity is medium or complex checking the number of GTASKs if it is 0 or not. I want to query the u_incident_task table...
Hello All,I have a, possibly silly, question around SAML 2.0 SSO setups that I feel could be best answered by the community rather than going through HI.I've been tasked with looking into an alert around an X.509 certificate expiring for our SAML 2.0...
