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Alternative for document.getElementById

Hi All,I have a UI macro type variable in that i built a tabular form(<table></table>) where i am taking user entered values from an on submit client script by using document.getElementById things work fine till here.AFTER HELSINKI UPGRADE :as i want...

mayurt by Tera Expert
  • 6321 Views
  • 4 replies
  • 2 helpfuls

Running a workflow when a record is deleted

When deleting a GlideRecord, sometimes you might want to start a workflow that uses one or two fields from the record and runs after deletion. However, if you force a Business Rule (method: delete) to start a workflow it will cancel.But what if you n...

jelmer by Kilo Contributor
  • 1970 Views
  • 2 replies
  • 1 helpfuls

Approach to Inactive Approvers

I have a question regarding inactive users and cleanup/maintenance. What is the best practice or generally accepted method to cleaning up outstanding approvals? For approvers that are inactive do you monitor and clean these up proactively? What do yo...

curtisr by Kilo Expert
  • 2628 Views
  • 6 replies
  • 1 helpfuls

Assign Fulfillment Group Script

Hopefully this is an easy fix.   I'm attempting to automatically fill the fulfillment group for a catalog task based on a selection in another field (which team).   I'm trying this line of code in the Script portion of the catalog task of the workflo...

jcsmith by Kilo Contributor
  • 2950 Views
  • 12 replies
  • 1 helpfuls

GlideRecordSecure and ServiceNow API

I have created a scripted REST API. However, any user from the third party application can query this endpoint and see any incidents regardless if they are "private" or not.   I have tried using GlideRecordSecure, but it just comes back into the thir...

Creating a Table within a form

Hi,Within my change form I need to add a table, something like the below. Is this possible? and if so how can I do this?I have try to create text table but that just does not work. Your ideas and suggesstions are welcome.ThanksRiazHeader 1Header 2Hea...