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import update sets in bulk

Hi,Is there a way to import update sets in bulk? I mean, if you have 20 xml files on your harddrive, then select all and import them into "retrieving update set" to another system. Or do you need to import one at a time?Best regards,

Orchestration AD Password Reset

Our ServiceNow instance is not integrated with AD.We do a scheduled import of the users from Oracle and instance is SSO enabled.Now, when we want the users to reset their passwords when they are about to expire. I could see the PWD RESET AD in the Or...

vinitha3 by Tera Guru
  • 1636 Views
  • 5 replies
  • 1 helpfuls

Resolved! Copy query for a report

Is there really no way to copy a query from one report to another in ServiceNow? I have several reports for a dashboard that all need to have the same (sometimes tedious) query criteria and I'm recreating it manually over and over again. Seems like t...

Earl L by Mega Guru
  • 6789 Views
  • 6 replies
  • 5 helpfuls

Multiple (Array) Items in Catalog Item

I have a three part question related to design and implementation of Catalog Items.   I am often asked to design an item which accepts "one or more" items.   For example one or more (name, phone number) pairs for a request to add lines to a phone.   ...

phsdm by Giga Expert
  • 7876 Views
  • 10 replies
  • 1 helpfuls

Resolved! Activity Collapse capability

In Eureka we used to have the bility to collapse the Activity area for an incident so it only showed the first line of the activity you could then expand individual updates to the activity to see it.   This was really useful for incidents that have a...

Having issue associating SCCM info to a user

We are using SCCM (integration 3.0) to feed into Service Now. SN is pulling in the data from SCCM correctly but we are having an issue associating the ci's to a user. SCCM is pulling in the users attached to a ci as domain\userid, but our users are a...

jesse-csu by Giga Contributor
  • 3332 Views
  • 6 replies
  • 0 helpfuls

Page not found

HiI am trying to create a content page in Service Now instance and when i create and try to preview i get the below error.Please help me to fix this.Thanks in advanceRegardsDarpana

page error.PNG
darpana by Kilo Expert
  • 2876 Views
  • 4 replies
  • 0 helpfuls

Resolved! Is there a way I can send emails from multiple addresses when notifications are going out from ServiceNow?

Hi Guys,Can someone please confirm if there is a way that I can send emails from multiple addresses when notifications are going out from ServiceNow?I have got a requirement where several different Request Management system (such as Finance, HR) want...

Mussie by ServiceNow Employee
  • 3475 Views
  • 5 replies
  • 4 helpfuls