I'm attempting to build a URL that will link a user to a specific record within the ITIL view of our ServiceNow instance if they have the ITIL role, or the ESS view of the same record if they do not have the role. Right now, if I were to create an ...
I have a UI Page with a group of Radio Buttons. I can't seem to make the array work because I have a ui_form instead of a form. I need to use the ui_form because I need to use the processing script area. Any help you can share will be greatly a...
Hello everyone!I am curious your thoughts on using the Fulfillment Group on Catalog Items. At my previous job I used a Catalog Item's Fulfillment Group as the group who ultimately was responsible of the RITM generated. How I passed this along fro...
Hello - This may be a simple question but not finding answer on wiki - is there an easy way to make a text field Read Only on the form without a UI policy? so just add a default value to text field and set read only on the variable. I am using an ord...
Guys,do you know how to make a reference to a CSS file in UI page? I tried several options with <link type="text/css" href="..., but with no success. I want to upload CSS file to SN instance and 'link' it to UI page.- Andrew
how to download servicenow to test installtion at home? I am being directed as a Linux SA to install and manage ServiceNow.
Hi,I have gone thru the below link to know about Table REST API of ServiceNow:https://express.servicenow.com/support/documentation/r_TableAPIGETRecordMethod/My requirement is to obtain all the record from Alert table using Table REST API i.e. 'GET /a...
Is there a recommended size for the icons and pictures that we can associate with catalog items?Thanks,Todd
Is there a way to change the display order of Categories and Items in the Service Catalog? Categories always seems to be on the top. Can Items be moved to the top?Thanks!
I'd Like to create a catalog UI policy that disables catalog variables depending on the number of items in the collector. In my particular example i want to disable a multi line text variable if more than 1 selection is made in the list collector. It...
Hi All,If we are using help text for showing more information about the field, we need to click the more information to show the help text written for that. Is there any way to show that help text visible(no need to click on the more information) by ...
Currently, the way ServiceNow works for us is that if we mark a user as a Collaborator, they only have editing access when the article is a Draft Submission. My use case is that I need to give editing access to specific users for specific articles in...
One of our support team would like to consume data from Service Now CMDB. Just curious to know as what are all the available options to extract data from CMDB.
Hi,How do I open a non catalog Service Request?For ex - If a user calls and asks " Can you show me how to use Power point" , the Service Desk should be able to open a request.Thanks
Hi All,I have two Date/Time field in service catalog form.1. start date/time 2.End date/timeI want to set start date as current date and time. I have achieved this using javascript:gs.nowDateTime(); for end date/time field , I want the value ...
