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Resolved! Can Work Notes @mention include user id?

Hi everyone,in the @mention function in journal fields, the matching User Names pop up as choices. However, there is no way to distinguish between who is who for users with identical names: Is it possible to add the User ID in the results list, so we...

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phenkry by Tera Contributor
  • 4659 Views
  • 6 replies
  • 13 helpfuls

Servicenow SPM (project management) - Teamspaces

Hello Team, what are the advantages of Teamspace? Is data storage in the team spaces isolated? If I make an adjustment in Team Space 1, the adjustments are applied to Team Space 2, for example if I add a field in Team Space 1. Link:https://docs.servi...

itspezi1 by Tera Guru
  • 2196 Views
  • 2 replies
  • 1 helpfuls

Resolved! Visual Task Boards - Due Date field

Hello, Free form visual task boards do not require a license, however the default task it creates is a project task.  This is ok, however the Due date field in the form is locked.  It unlocks if the user has a project_user role, which requires a lice...

Resolved! How to handle customized widgets after patch

Hi,1. We have a few OOB widgets that were customized and I also see some patches applied on it in the version history. Do the patches apply to the OOB version that's why we still see it in version history? Or do they apply on the customized version? ...

archie5 by Tera Guru
  • 2868 Views
  • 6 replies
  • 0 helpfuls

Resolved! IntegrationHub ETL vs GlideRecord

Hello ServiceNow enthusiasts, While looking to make some modifications to one of my ServiceNow applications that imports some third party CMDB data I've been researching ServiceNow's IntegrationHub offering. After spending the past few days researchi...