Forum Posts
Exporting Vulnerable item data to PowerBI
Vulnerable items are having lots and lots of data updated every hour and exporting it to PowerBI via export sets is failing because of the huge size of the file generated to be exported.Please advise work arounds
How do I use a CSM Workspace page/functionality in HR Agent Workspace?
Hi there, I hope everyone is doing great!! There is a functionality that is the 'Retire button modal' that is configured for CSM Workspace and I want to use it in HR Agent Workspace.I will leave some prints below.Steps to reproduce:Go to the articles...
Resolved! Reject button not rejecting approval request
I have a reject button where the Client box is checked, and the onclick field has the onRejectingBIR() function set. The button shows up, and moves the record to the correct state. It even sends the comment to the work notes as expected. The only thi...
Resolved! Notification additional comments
I have configured one email notification and added additional comments in email body. its working fine but it only showing latest 3 comments. I want to show all. How can i achieve it.
What is the definition for the actions in event statistics table
Hi,I would like to know what does the action in "sn_cda_event_stat" table refers to and how the count is getting updated. Is there any product documentation available for these?I have tried generating the data after doing certain clicks, hover over o...
Resolved! Relationships between Subscriptions and Groups and Roles
Hello!Can anyone help me with this question?I understand that Subscriptions have groups assigned to them, (subscription groups?), and therefore any members of those groups consume a licence. But, can a user consume a licence just by having a specific...
Knowledge Managers engaging teams
Hi, question to any Knowledge Managers.I've been handed the process, I'm very much wearing my L plates with the process. One area I want to look at is seeking greater engagement from teams- in particular linking KBs to incidents where they are used t...
user
A user is not visible in ServiceNow, but the operations team has confirmed that the user exists in WebPhone and should have been synced to ServiceNow. How we got that user?
Contact card editable
Is there a way I can make the contact card in the photo below editable to a vendor manager etc? As to edit it currently it has to be done in the UI builder.
Get ServiceNow Demo Instance
How can we get some demo instance from ServiceNow? Is that demo Instance can be available for free?Example : https://demoxyzabc12345.service-now.com
Resolved! Create ATF Tests for UI Builder Pages
Is it possible to create atf tests for UI Builder Experiences? Unsure how to navigate to them and test functionality.
Resolved! List of standard available reports for Change and Config?
Hello! Where can I find a list of all of the available "Standard" reports for Change and Configuration Management? Thank you!SB
KB articles - Can I modify GIFs to only play when clicked?
Hello,I have a question regarding GIFs in Knowledge Base articles. When added, the GIFs play by default in a loop. I was wondering if I can modify it to only play when clicked. Also, can I modify it to display with a play button of some kind on it wh...
