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ITSM and DevOps

Looking to build a bridge between two perspectives, while still doing the right thing for the organization, and moving forward correctly to the future (SN technical debt)- Our organization does not "sell", and we are an ITIL based organization. Team ...

Diane22 by Tera Guru
  • 726 Views
  • 1 replies
  • 0 helpfuls

Create a new catalog item and attach a flow

Create a new catalog itemFields-1) requestor -reference (requestor should be auto populated with login user)2)groups access- list (requestor can select max 5 groups)3) due date (Due date should be auto populated with adding 5 days from now)4)justific...

PK42 by Tera Contributor
  • 376 Views
  • 1 replies
  • 0 helpfuls

CSM: 'Create Contact' Catalog Item

HelloI hope help can be provided.  A while back, I discovered documentation that provided a visual of the 'Create Contact' catalog item found in the CSM catalog.  Unfortunately, I don't remember where I found that information and really need it right...

Tamara Fife by Giga Contributor
  • 369 Views
  • 1 replies
  • 0 helpfuls

Resolved! export update set

Hi,Is there an easy way to export a update set with many different customer updates attached to it, to an xml file. Then to import the update set with changes to another instance, to get the updates onto this instance. (without using update sources)....