Hello Community, I am facing an issue with AI search. I have indexed the knowledge table for ai search. In frontend, admin users are able to search for any kb article and are getting results, but non-admin users even with knowledge_admin, knowledge_m...
When a developer creates a workflow, as a self-serve catalog item (RITM or Record Producer) under an application scope, from a CMDB perspective, would it be defined as an Application (a distinct CI) or a RITM/Record Producer. The answer to me is that...
Hi Team, I want to add filter in HR profile for last day of work field , so don't get data for prior to 30 days before current date.How to achieve this?
Problem task is getting cancelled when problem marked as closed/cancel. How can i stop it.
Can we integrate ServiceNow to Jir Bi-Directional with-out IntegrationHub Subscription. If yes, how should I proceed. ThanksAshok
I need to ask user confirmation like "Are you sure want to copy this change request?" if they say yes then copy the change else dont do anything.
Hello, We are new to ServiceNow. Is there any way to enable emails in a Task or is it only possible through an Incident? We are already in the production instance. Thank you for your help.
I've been setting up Column Level Encryption (CLE) on a customer's environment.So far it's been going great but recently something changed and I can't get mass encryption Jobs to run.I get the following error on any kind of job : "The current user la...
Hi, When I am accepting the chat from inbox in agent workspace, the active chat window for workspace agent disappears quickly. It is visible for 1-2 sec only. Can anyone help me how to make it visible in the workspace. Regards, Afsar
In the vendor management workspace what table is the Service availability field pulling from?
Hi All, Facing an issue in flow designer, In flow, Tigger Condition is “Created or Updated”, on a custom table, the flow is getting attached for the records if we are updating any field manually, But if the records are getting updated (for the same...
All critical change request should go for CAB approval, user should not bypass it.
I have a requirement that client dont want "Valid To" filed on article form. If i hide will there be any issue going forward?
Update story points automatically based on the combined effort (story points) of its sub-tasks. Can someone help me achieve this.
