Hey all,
We're configuring some Orchestration activities with the goal of automating user account creation. When using the Active Directory Activities, the activities require the IP address of a domain controller instead of using a hostname such as example.domaincontroller.com . Our systems team is fully against using the same IP address every time since we have multiple domain controllers that replicate. If one of them goes down and we're using that specific DC's IP address, we'll run into issues where the automation would fail. Do you all have any recommendations on best practices for this example? Would a round-robin dns entry that we resolve using the "Resolve DNS Name" activity be sufficient? Same goes for the Exchange Orchestration Activities we want to configure: we have multiple exchange servers that replicate and always connecting to one of them could possibly cause some issues.
Any guidance would be greatly appreciated. We would prefer to use best practices defined by ServiceNow. Please let me know if you need any more information or if this post should be moved to a different community. Thanks!
