can I configure a Bot to move a card in Visual Task Board ? is there a api available ?

[Tushar Mate]

I want to configure a bot (outside SNOW) which can make api calls to Visual Task Board in SNOW and perform certain actions which otherwise are taken by a user (human)

[Tom Sienkiewicz]

The actions on visual task boards are mostly around changing a specific field state, or updating several fields. For example, change state from in progress to completed, or assign a user to a task.

So you probably don't really need any VTB API, just figure out what exactly you want to change and have your bot update the record directly.

[Tushar Mate]

thanks for your response Tomasz.

My bot is a Python code. in order to move the VBT Kanban Card from one status to another, I will need to be able to talk to SNOW through API (I am assuming), can you please elaborate how I can achieve this movement of cards on VTB from a external system which is Python code.

[Mark Roethof]

Like I mentioned, regular Table API's. For example have a look at REST API Explorer on your ServiceNow instance, explore the method you are after (GET, PUT), select table name vtb_card, perhaps some additional parameters according to your logic, and a nice thing of REST API Explorer is you can even generate Code examples. Also for Python!

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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[Mark Roethof]

Hi there,

I assume you mean ServiceNow, and not SNOW?

Anyway, you could just use the regular Table API's? And in this case for the vtb_card table. That's the table where the VTB cards are stored.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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