Can't Open Record when clicked on
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03-19-2019 01:05 AM
I have an issue when i click on Open Record button. It work fine with my dev instance but it's not working when i import in another instance(It works successfully when i click and open in a new tab)
I realized that the url of import instance also have "sysparm_view_forced" . Maybe it related to this issue but i can't find the way to set it false
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Interaction Management
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03-19-2019 07:26 AM
Hi Dan,
Is there any view rule on that table?
also check whether any query business rule is restricting it or not
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-20-2019 09:58 PM
Hi Ankur
I have checked on that table but not have any rule is restricting it
Regards
Danh
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04-11-2019 12:48 AM
Hi Danh,
Any update on this?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader