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Variable set layout

The field layout in the variable set allows configuration up to 2 columns. Is there any configuration that allows more layout to be defined?

nithya_s by Kilo Explorer
  • 2758 Views
  • 10 replies
  • 1 helpfuls

removeOption and addOption not working

Hi, I need to remove the choice list values of the "subcategory" field which is dependent on "category" field. Client script: Onload() function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { ...

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Hari1 by Mega Sage
  • 3573 Views
  • 8 replies
  • 4 helpfuls

How to find out why notification triggers twice?

When changing the assignment group on an incident a notification will trigger; However, if I change the assignment group, hit save, and change the assignment group again quickly and hit save notification will trigger twice. There is no other notifica...

rez4 by Kilo Guru
  • 678 Views
  • 2 replies
  • 0 helpfuls

Resolved! Survey Broken in Service Portal / ESC

I'm experimenting with developing a CSAT survey in my personal instance before I implement in our company instance. I've run into an issue where dependent mandatory fields always show on the Service Portal and Employee Service Center (I think they us...

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Todd Chaikin by Tera Contributor
  • 1463 Views
  • 3 replies
  • 2 helpfuls

Licensing Calculation

we have subscription management which is showing what license we have purchased and other details. But there are no place we can see how many licnese has been allocated regarding those subscriptions. So where can see the no of allocated subscription ...

arnabbhaumik by Tera Contributor
  • 1540 Views
  • 2 replies
  • 0 helpfuls