Hello, I've been wondering for a while how to update records using GlideQuery while interacting with the records with methods like filter(), map() or forEach(). The documentation mentions this being possible: "For example, you can use the forEach()...
Hi,all. Please let me know because I received the following request but do not know how to implement it; They want to verify whether the Password (2 Way Encrypted) of the A table and the password of the B table match. They want to use "Flow Designer"...
Hi All, Please guide me How we can reduce the size of the footer in Service Portal as I'm very new to portal. Kindly help me regarding this as this is very urgent. Thanks in advance Vinit
I am running Knowledge Management v3 on Helsinki, and am looking for a way to report weekly on the number of Resolved Incidents in the previous week that have attached knowledge.When an article has been attached, I can see the link in the Incident, b...
I have a requirement for a Service Catalog Item where, when the user populates the Manager field, we need to automatically populate a field which represents the manager of the manager, in other words, the person 2 levels up in the organization. Every...
How to add IF condition to the below Json script. I want to include another catalog item for the button in the portal based on Logged in user Company { "href": { "value": "?id=sc_cat_item&sys_id=5846caba1bd3a45069c3206e3b4bcb38", ...
Hello All, Is there any way that , users while submitting the catalog item should be able to put/place image in the variable.. I had tried with rich text field but of no use. Users want to add images for some fields instead of filling the fields/vari...
Navigate to the Service Catalog > Open Records > Requests module in the application navigator to display the List view for the Requests (sc_request) table. Then create a new List view called 'Delivery' to show the following fields in the order shown....
Hello together Since Microsoft has stopped the classic access via POP3 and SMPT to a mailbox in October, we have with changeover to OAuth. We have configured everything according to documentation (e.g. Set up OAuth) and created a new IMAP and SMTP ac...
Hi Experts, I am trying get api for one table through REST api and i am unable to extend the sysparm _limit. Attaching the screenshot for your reference. Could you assist me or let me know the process how can i extend t...
Hello, Looking at the docs for annotations here: https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/form-administration/concept/configure-form-layout.html It looks like the "Text" option is just the same as "Info box b...
Need assistance with deleting a Custom Class that was created in error. The Custom Class was created under a change in order to create a new model and then it was discovered the model was wrong and the right one was already created under another cla...
Hi, Need help to fix this error Evaluate decision error: JavaException: java.lang.IllegalArgumentException: objectToMap: invalid type class com.snc.process_flow.engine.serialization.GRProxy$1 for object property u_incident: no thrown error Sugges...
Hi there, I would like to set scripts only run for Workspace and saw an article where it says set view to agent workspace. I can see view is there in form layout and also when save, it shows view then disappear does anyone know what's causing...
Hello. I have Table A and Table B. Both Table A and Table B have a "script" field. I would like to be able to run a query on both the table A script field and the Table B script field all at once. I was wondering if a Database View might help me d...
