Can we make text bold in virtual agent options using script

GN
Tera Expert

Hi  I need to make options bold in virtual agent using script. it should display the users in bold 

user 1

user 2

user 3

select Myself

 

Like this

8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

are you saying the inputs to be taken from user should be shown in bold?

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

No, options that we  give user to select from list of users. Below Highlighted one

find_real_file.png

Hi,

it seems those are users from user table and you have used input type as Reference and it fetches data directly from sys_user table

it's not possible to show that in bold

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi,

Actually We need Select myself to be bold that we are passing through script. I have used string.bold() but it is still not working.

Is there any alternative to achieve this.

 

Thanks

Narsaiah