Can we make text bold in virtual agent options using script
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07-21-2022 12:35 AM
Hi I need to make options bold in virtual agent using script. it should display the users in bold
user 1
user 2
user 3
select Myself
Like this
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07-21-2022 12:49 AM
Hi,
are you saying the inputs to be taken from user should be shown in bold?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-22-2022 01:31 AM
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07-24-2022 11:01 PM
Hi,
it seems those are users from user table and you have used input type as Reference and it fetches data directly from sys_user table
it's not possible to show that in bold
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-25-2022 01:11 AM
Hi,
Actually We need Select myself to be bold that we are passing through script. I have used string.bold() but it is still not working.
Is there any alternative to achieve this.
Thanks
Narsaiah