Hello Scott.
which Portal do you mean? You would have to customize search widget to achieve that requirement.
For example, the Search widget in Employee Center (/esc) Portal has name 'Faceted search'. To customize it you need to create a copy and then replace OOB widget by customized widget in Portal page with id=search.
In the customized widget you just modify HTML code by adding a message with a link to a form with a new Interaction record.
If my answer helped you, please mark it as correct and helpful, thank you 👍
Martin
Hello Scott.
which Portal do you mean? You would have to customize search widget to achieve that requirement.
For example, the Search widget in Employee Center (/esc) Portal has name 'Faceted search'. To customize it you need to create a copy and then replace OOB widget by customized widget in Portal page with id=search.
In the customized widget you just modify HTML code by adding a message with a link to a form with a new Interaction record.
If my answer helped you, please mark it as correct and helpful, thank you 👍
Martin
