changes(), changesTo(), changesFrom() working in async BR when added in condition field of the BR. Is this an expected behaviour?

um30
ServiceNow Employee
ServiceNow Employee

changes(), changesTo(), changesFrom() working in async BR when added in condition field of the BR. Is this an expected behaviour?

11 REPLIES 11

Harsh Vardhan
Giga Patron

Note: Asynchronous business rules do not have access to the previous version of a record. Therefore, these GlideElement methods do not work with async rules: changes(), changesTo(), changesFrom().


um30
ServiceNow Employee
ServiceNow Employee

But its worked when we tested, which contradicted wiki concepts.


strange ! let me try


It most definitely has never worked from Berlin.



This is from wiki


8-2-2017 3-38-50 PM.png



http://wiki.servicenow.com/index.php?title=Business_Rules#gsc.tab=0