Is ServiceNow CJIS compliant? I'm particularly concerned with Remote control to a customer that has this requiremetn of us.
Is ServiceNow CJIS compliant? I'm particularly concerned with Remote control to a customer that has this requirement of us.
Forum Posts
Resolved! View All Attachments from sc_task and sc_req_item and vice versa
Hello ServiceNow, I am having trouble configuring a relationship (sys_relationship.list) to fulfill the following requirements. Any attachments submitted/uploaded to the RITM should also be visible on all SCTASKS.And vice-versa, any attachments uploa...
CJIS Compliance
Hi Team, I want to know if Servicenow has CJIS compliance. Thanks
Show only PDF file in the Knowledge widget
Hi All, Can we hide all the files except PDF from the KB Most Viewed and KB Category Page widget.I have added spAttachmentManager in th Angular Providers tab. Is there any way to achieve this? Thanks,Sam
Try to Configure Stepper in my custom workspace.
Hi All,I am trying to configure Stepper in my custom workspace. Can anyone help me with the detailed steps.
Resolved! When creating a new KB article template, it does not show certain fields (article body). What am I missing?
I am working to create a standard knowledge base article template with a specific format and design. When trying to implement a new template, the article body field is missing no matter how I try to structure or what options I choose. What needs to b...
GlideRecord to Widget
I have 2 different tables (A and B) I would like to write to an array certain columns (categories and how many people in each category) from each of the 2 tables (From table A categories 1,2 and 3, from table B categories 4,5 and 6) and then show tha...
Resolved! Email receiving turn off automatically!!
Hi Everyone,I'm using a free instance of servicenow, which has been running properly for the past two months until email receiving was switched off in the email properties. I switched it on again, but after a few hours, it turn off again. I suspected...
Need to bypass SSO for oAuth token generation
I have an external system that needs to make REST calls into my ServiceNow instance. We've set up BASIC auth and verified everything works. I am trying to swap BASIC for oAuth and have created an oAuth 2.0. I have created an oAuth 2.0 client and p...
cmdb_key_value table
Hi Team, When I try to hit the cmdb_key_value table by forming a query it doesnt give me the filtered response, seems like its giving the default response. I didnt face this issue for the other tables. Can anyone help me with the reason and other alt...
Resolved! For the Activity Stream @Mention Email notification, include the text of the comment
My customers see value in including the text where they were "@mention" in the Activity Stream @Mention Email notification. This way they will not have to login to our instance to view the comment. I don't what the entire Activity stream, just the en...
How to activate calendar to confirm appointment
Hello,How to activate calendar to confirm appointment to a new employee who needs to pick up laptop at the specific location? Thanks!RegardsDama
URL Copy doesn't work and takes an old value
Hello team, it sounds strange, but when you click on Copy Url this URL is not cached. What could be the reason? My colleagues also had the problem and we tried all browsers, Chrome and Edge.
Resolved! Service portal category not appearing on public portal
The category has one catalog item which is NOT public but we would still like the category to appear in the listing. It has user criteria for a certain set of internal users but the requester was asking if it would still display to be consistent with...
Resolved! Getting authentication token through mid server
Hello Dear, we have an anssible application installed in internal server and we want to get token from OAuth 2.0 Credential by clicking on "get OAuth Token" through mid server but it didn't work. Regards, Mehdi FARAJ