Close Tasks from flow designer automatically

Nico12
Mega Sage

Hi,

 

I have created a flow designer to update manager field on user form from a catlog item and it work perfectly.

The only thing is that i want sc_tasks, and so RITM and REQ to auto close when the updating is done.

How i could achieve this.

Here is my flow :

find_real_file.png

I tried on last action to set this but it didn't work :

find_real_file.png

 

Is there a way to close the task /RITM / REQ ?

Regards,

1 ACCEPTED SOLUTION

Uncheck the "Wait" option on the "Create Catalog Task" activity. And make sure the order of activities remains

- Create Catalog Task

- Update Manager

- Close Catalog Task.

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12 REPLIES 12

Are there maybe some mandatory fields that need to be filled in before closing the task, that aren't filled in? Is there maybe a State model in place that prevents switching state directly to Closed complete? It may also be that some business rule is re-opening the Task after it is closed.

I didn't find where it came. I ended doing it in the workflow editor instead of flow designer and it works.

 

Thanks again!

You're welcome, I'm glad you got it working!