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09-23-2021 03:02 AM
Hi,
I have created a flow designer to update manager field on user form from a catlog item and it work perfectly.
The only thing is that i want sc_tasks, and so RITM and REQ to auto close when the updating is done.
How i could achieve this.
Here is my flow :
I tried on last action to set this but it didn't work :
Is there a way to close the task /RITM / REQ ?
Regards,
Solved! Go to Solution.
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09-23-2021 08:23 AM
Uncheck the "Wait" option on the "Create Catalog Task" activity. And make sure the order of activities remains
- Create Catalog Task
- Update Manager
- Close Catalog Task.
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09-24-2021 09:03 AM
Are there maybe some mandatory fields that need to be filled in before closing the task, that aren't filled in? Is there maybe a State model in place that prevents switching state directly to Closed complete? It may also be that some business rule is re-opening the Task after it is closed.
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09-27-2021 06:24 AM
I didn't find where it came. I ended doing it in the workflow editor instead of flow designer and it works.
Thanks again!
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09-28-2021 12:40 AM
You're welcome, I'm glad you got it working!