The CreatorCon Call for Content is officially open! Get started here.

CMDB Discovery Question - Directory Servers(AD,DC) not showing up under Directory Servers listing

Chrisww21
Kilo Contributor

I am new to Servicenow so please forgive my lack of knowledge/terminology. In the Enterprise CMDB Dashboard my AD/DC servers are not showing up after discovery in the Infrastructure/Directory Servers. I have a few others that do not show up as well such a FTP Email. Am I missing something or not doing something correctly during discovery? I am just following the directions for Probe Discovery. Thanks any assistance is much appreciated.

1 ACCEPTED SOLUTION

Yes, don't confuse classification of the OS/box with its intended purpose (typically a software-driven perspective).   The running processes / apps can be classified, and they are reflected in CMDB as CI's pertaining to Apps... such as Active Directory is software ... running on top of a Windows OS box.

 

If this has been helpful, please consider selecting Helpful Link and/or Correct answer -- this encourages participation in the community by everyone 🙂  Thanks, Dave

View solution in original post

5 REPLIES 5

Yes, don't confuse classification of the OS/box with its intended purpose (typically a software-driven perspective).   The running processes / apps can be classified, and they are reflected in CMDB as CI's pertaining to Apps... such as Active Directory is software ... running on top of a Windows OS box.

 

If this has been helpful, please consider selecting Helpful Link and/or Correct answer -- this encourages participation in the community by everyone 🙂  Thanks, Dave