Hi, I have a insert, update business rule which checks the uniqueness of the field "App ID" in "cmdb_ci_service" table. The table consist many different table and class like business application, infrastructure service, application instance. I just w...
I have configured OAuth with grant_type password in Production and all is working well. I have restored Production to Dev and am not attempting to get the same programmatic access to dev instance, but it's not working. I have no idea why. I get 401 o...
what license (fulfiller, approver or none) required to implement approvals through emails.
Hi, I have created one catalog item in the Resolution field is populating by concatenating first six fields. It is working fine in the catalog view but when I am testing this catalog item in the portal side I am getting this error- "There is a JavaS...
Operating System : Ubuntu Followed the steps in Developer site 1. Install Node.js v12.x using npm manager # Using Ubuntu curl -sL https://deb.nodesource.com/setup_12.x | sudo -E bash - sudo apt-get install -y nodejs 2. Validate node js and npm are...
Hi, When using the Jira Spoke in Flow Designer to Create an Issue we are getting the error "A dynamic action error occurred.". If we ignore the error and use pills to set all of the values it works and all of the data is sent to Jira and an Issue is...
Hello, Missing Open Changes link.' I have found that even though changes were closed/cancelled in instance.The all changes are coming under Active=True filter. Can anyone suggest what would be the issue? Thanks in advance.
Hello,I'm trying to get a count of the search results for each search source in the Service Portal. I can get placement of the badge, but I'm at a loss as to how to get a count. I've been through the code on the search page and within the search ...
I'm trying to run an AD Query powershell script on MID server. I'm able to run the same script from Workflow Activity Designer, but when I try to design the same thing in Action Designer I get the following error: "The server is not operational.HRES...
Hi everybody, We have a Database view to join multiple table into one record. In UI builder, we tried to display a List that references this Database view, however the Export button not appearing when we do so. Export is available if we change the Ta...
I'm working with non-ServiceNow developers to use the inbound Rest API interface to interact with our instance. They will we creating incidents, changes, requests, etc to automate processes. The desire (I think this is the safest approach) would be ...
Hi, I'm updating a lot of records in a script, and would like to now the accurate number of updates. By "accurate", I mean the number of records that actually changed. Let's say I have a simple script, like this, where I - for whatever reason - want ...
Hi, I need to delete attachments (sys_attachment) from a scoped application. When executing my script, I get the following error: Security restricted: Delete operation against 'sys_attachment' from scope 'x_xxxxxx' has been refused due to the table's...
Hi All, I'm observing an issue in our environments where accessing a choice list field value using dotwalk is returning the choice name instead of the value. Is there any system property that controls this behaviour ? Strangely on few other environ...
Hello,is it somehow possible to activate the @mention functionality in Service Portal comments within "Ticket conversations" widget? I've tried in Helsinki and Jakarta and it seems not to work.Thanks, Lukas