How hide price on catalog item for service portal
On Catalog policies you can configure "List of class names for catalog items that do not show the price in listings", but these properties are not taken account by the Service Portal.
Forum Posts
One-Click Surveys
I've a query about how the One-Click survey actually functions. Can you mimic the 'one-click' option without actually ticking the box on the survey form? Use case: I'd like the surveys, by default, to show the welcome page (displaying the Survey, the...
Resolved! TSM, TSOM and OMT Learning content
Hi, I am new to ServiceNow and has been going through now learning courses as for a start. Can someone please help in finding TSM, TSOM and OMT learning contents in now learning or other servicenow platforms as i have been trying to find the relevant...
Resolved! Reference variable for Catalog Item does not show all fields when expanding Content Item
Hello there,We have a Reference variable that is using the sc_cat_item table - this variable will show the list of Catalogue Items. However, I also need to add a condition to show 'Content Items' list using the same variable. From the Reference qual ...
Localization - Catalog Item translation
Hello We are trying to translate many catalog items used for HRSD HR Services. I followed the following steps and find all language are disabled after clicking "Request Translation" button. Request translations for a Service Catalog item (serv...
Error In RPA Installation
I have tried many ways to install the RPA Design hub Studio but till now I still get the error that the studio plugin is not found.If you thave install that and you know the solution please help me out.Thanks In advance.
Resolved! How to increase the font size in gs.addInfoMessage()
Hello all, Is there a way to make the font size bigger and stay on screen longer in the addInfoMessage(), please let me know how to achieve this. Thanks in advance, Akhil.
Unable to select the stages that are added using Flow when creating a report in Requested item table
Unable to select the stages that are added using Flow when creating a report in Requested item table. When you create a flow and added custom stages which are specific to clients, the RITM created using the catalog items are updated with the stages, ...
Resolved! Self-Service Analytics - Case Deflections: are these measured platform-wide
Good day SNOW Community,I am utilizing the SNOW community platform and have a question about the deflections are calculated.Number of Deflections:A monthly count of deflections for all self-service channels (Knowledge, Communities, Catalog, VirtualAg...
How to address instance scan issue with Record Producer to set role for it and for the script
Hi Expert, Any suggestions how to address the instance security scan issue for record producer as below? Record producers should be assigned appropriate role, record producer script should secure GlideRecord and/or GlideSystem API calls. Should ju...
Resolved! Flow Designer: reference the Current Date in an IF condition
Hi SN Community, I have a requirement in the Flow Designer to trigger an IF condition if the date on a record is "on or before the current date". The flow designer only appears to accept a 'data pill' field as an input. Is there a way to insert the...
stand up servicenow instance from scratch on AWS
HI, We are looking for the steps to stand up ServiceNow instance from scratch on AWS . Please let us know the steps. Regards,Ravuri
Resolved! IntegrationHUB ETL and Business Rules
Hello, I integrate CMDB Data with integrationHUB ETL. the various buisness rules present on the CMDB are not triggered with thebHUB ETL integration. Before when I used tmap it worked. Is it possible to trigger the BR?
Pivot report exported to excel
Hi Every one,thanks in adv,I have a requirement that to export Pivot based reports to excel sheets and copied into shared drive,this should be done through a schedule.so please help me how to achieve this functionality.
Resolved! Dynamic Translation for Agent Chat - MS Teams integration
Does anyone have experience implementing Dynamic Translation for Agent Chat with MS Teams integration? Agent Chat translation is set up and it works well when used on the ServicePortal. So now we are exploring the same for when an end user is interac...