Prior to upgrading to San Diego, I could add a filtered list to my Favorites by dragging the right-most condition of the filter into the left-nav bar. After adding it my favorites, I could click the pencil icon at the bottom of the left-nav and chang...
Hi All,Kindly let me know how to disable accessing service portal (/sp) in mobile browser. Thanks in advance
When user is trying to send an email to ServiceNow, getting an error "Email ignored by 'Ignore sender' filter". The user emails contains postmaster in their header. How can I add exception in the 'Ignore sender' filter for only one user without chan...
I am using a variable that is of type "Requested For" and I have the "Enable also request for" checked in the type specification. This works fine in the Service Portal, meaning that when I click the multiple users icon at the end of the variable fie...
My apologies if this is a known question but I searched and couldn't find anything specific. I work primarily on unix servers and produce a lot of data that looks good only with a monospaced font. I would like to be able to paste that monospaced font...
I have a schedule job that populates the svc_ci_assoc table. But for some cases, when I check the table one day after the insert, there are some records missing, the Deleted records list shows that this JOB: Flow Engine Event Handler is the responsib...
How to Display Custom fields in the View Article as per the Screenshots? Need to Display the Service Offering custom field in the View Article.
Hi, In an attempt to reduce email notifications, I am exploring options whereby Service Now can display notifications in a sidebar whenever a ticket is assigned to a user, or a ticket they are working on is updated etc. See attached mock-up as an exa...
Hi, If i am referring to this article comparison between Next Experience and UI16 : Interface Comparison between UI16 & the Next Experience The list view should higlight priority filed like in Workspace (N°11) : In my PDI, it seems that it is still...
In the Catalog Item related list "Catalog Client Scripts", I have noticed that about HALF (50%) of the time I make changes, my changes are thrown away and the layout goes back to a default set of columns. Have other experienced this? Is this a know...
HiI have a REST message using an HTTP POST request. It's an application used to retrieve data, and sometimes it takes more than 2 minutes to respond with the data. Even though the target instance has not responded, we receive either blank responses o...
Hi Community The Personalized List layout of all the Users on a particular table has been Reset to Default list layoutIs there anyway to restore their personalized list layout preferences Thanks in Advance
Every year the now learning portal programs are freezed prior to release of a new version. Can anybody help me with this year's dates before Vancouver release ?
Hi, I have written a scheduled job to execute daily at 6 am. After writing the code when I saved it and clicked on execute now button, page refreshes but it do not do anything i.e. script do not executes. But when I copy the same code and executes it...
Suddenly UI Builder is throwing below error message "Can't edit. There is an unknown issue. This was editable until last week and no changes were made, but suddenly Servivcenow is throwing above error. Even tried to create a new workspace, but still...
