Comments are not updating through integration

[Jaya4]

Hi All,

I am doing an integration between two snow instances. All the data is moving fine from one instance to another.

Even the data are also updating without any issue.

But when I try to updating the additional comments and worknotes in source instance, the same data is not updating  in target.

I used an import set table for the integration. The comments and the work notes are updating in the import set table but its is not updating in the target fields.

I tried to map the comments and worknotes with other custom fields. The data is getting updated without any issue. But when I mapped them with comments and work notes. The worknotes or comments is not getting add in target instance.

Let me know if I am missing something.

[Ankur Bawiskar]

Hi,

You need to use PUT method for updating fields and POST for creating new records while using table API. try giving PUT method instead of POST

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur