Seeking help on how to optimize knowledge search. We are currently utilizing the meta field to optimize knowledge search and currently encountering limitations. 1. In the article a keyword in the meta field is "spam,spam_email"2. When a user searches...
one project, client want to remove workspaces , how can to configuration?
Hi, community; I'm having issues with this record producer. I want to redirect the user based on the response to the variables. I've tried incorporating the if statement inside the record producer and an onSubmit catalog client script but to no avail...
I created a PDI and its redirecting me to app engine studio whenever i login, i want to work on the native ui , so how can i see that ? I have the admin role too
hi Need your assistance as when test the connetion for POP3 email account on my own PDI-Rome version it is showing error message: Connection failed: Authenatication failed as attached,POP3 settings are shown in the attached, as of now I am using the ...
Requirement: I need to modify the inbound actions 'Create new call record' and 'Create Call Record (Forward)' so that if an incident number is found in the subject line then the system should look through all the incidents an make an update to the IN...
Hi, all.I would like to get the name of a child table from a parent table on a business rule.How can I get it?
Hi all, i need the following text to be translated to the correct language automatically using a mail script which looks at the TRmessage script: dear sender,The incident is currently resolved and is not being monitored for further support.If you are...
HYPOTHETICALLY, let's say I want to provide conditional access to users on a table. And there are various sets of conditions for various records. Let's take an example of a User table:If I'm a user's manager, I should see their record - and all their...
Hello Team, I want to know the list of tables that are highly used in ServiceNow by end client. like top 10 or top 50 tables How to get that? Regards,Kalyani Shaha
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Hello, I would like to have a field empty or blank when loading the form, I see there is a none option but i would like to use blank instead of none. Can someone help me out here please?
Hi all, I've reached the maximum replies and comments on every post in Knowledge base but I really can't find where is this setting. Also the error message is wrong because the limit is absolute and not on a daily bases as it reports. Anyone found th...
Hi CommunityWe are using a Data Stream action to leverage the Pagination concept in Flow designer as we are getting data more than 5mb from the source, so we did set up everything but the data that is being fetched doesn't have any KEY in it where we...
Hello,When using the @mention in a form for example request or incident we can just see the "First name + Last name" of a person. Is it possible to add the user ID under the name or configure this is some way to make it more clear who you are mention...
