Creating task for custom table in scoped application

[Community Alums]

Hello,

1. Build a scoped application.
   1. The application will be used for submitting and tracking application details.

1. Configure a workflow for applications as follows:
   1. Request approval from the line manager.
   2. After that, generate two tasks – one to the HR team (to update the staff roster) and another to the service desk team (to setup delegates for the user if required).
   3. The closure of the tasks should reflect in the status of the parent record.
   4. Close the parent ticket after both tasks are complete.

Can any one please suggest the way to proceed.

Thanks in advance.

[Pradeep Sharma]

You are very welcome Prudhvi. Thanks for participating in the community!