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‎01-14-2019 07:03 AM
Hello,
We create several Knowledge Bases on TEST instance and we would like to delete them.
How can we do that? I Don't find. Please, be precise I am a novice.
Thanks a lot,
Sandra
Solved! Go to Solution.
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Knowledge Management

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‎01-14-2019 07:10 AM
Hi Sandra,
As admin, run a background script to delete the specific record (be careful in doing it in production, please do first in test environment):
Go to System Definition > Scripts - Background, copy and paste the following script, replace the SYSID of your Knowledge Base (see image below) and press Run script:
var kbase = new GlideRecord('kb_knowledge_base');
kbase.addQuery('sys_id', 'SYSID OF KB TO DELETE HERE'); // you can right click the kb record header to copy the sysID
kbase.query();
while (kbase.next()) {
kbase.deleteRecord();
}
Done!!! Enjoy 🙂
If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.
Thank you
Cheers
Alberto
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‎03-19-2020 04:05 PM
Worked as described above
Thank you for the script.
Jourdan