Determine if a request submitted from an order guide or direct

[sherard]

Is there a way from the request side or after submission to determine is a request was submitted using an order guide versus ordering from the catalog item itself?

I would like to trigger some processing on the request only if the request was submitted via order guide and not from ordering the item directly.

[ftvbyhujnmk]

it seams your requirement is not clear..please explain little bit brief.

[Kalaiarasan Pus · Accepted solution]

Populate Order Guide on Request Ticket - ServiceNow Guru

implementing this can help you do that for future requests.