Display Value Override

Shivani29
Mega Guru

Hi All,

I am trying to use display override in dictionary override for one of the fields but when i click on display overrides it is not giving me any option from where I can choose the value for child table to be displayed. Below is  the snapshot for the same.

find_real_file.png

Any leads please!!

Regards,
Shivani

1 ACCEPTED SOLUTION

Hi,

not possible.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

10 REPLIES 10

Anurag Tripathi
Mega Patron
Mega Patron

You have to do to dictionary and there you need to specify which field should be display = true. 

By default it will be the number field on task, and you are v=overriding it for incident in your eg.

find_real_file.png

From SN Docs

Override display value

Select the check box to use this field as the display value on the extended table.

For example, the Story [rm_story] table uses the short description as the display value in reference fields instead of the number, as defined in the Task [task] table.

-Anurag

Allen Andreas
Administrator
Administrator

Hi,

You've access the dictionary override for the "Location" field on the Incident table. So that is where the display would be set. As the location field.

You'd need to access the field you want to use as the new display field and then select it on it's override section.

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Hi Allen,

 

under override section where it is available to select the field. As in screenshot I shared, there is no place where I can choose the field.

 

Regards,
Shivani

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

since your dictionary override is on incident table and you have clicked Override display value = true

now you need to set some field on incident table with display=true

such as short_description or description make display=true

then test

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader