Error during insert of sys_user_group

[Shannon Burns]

How do I find out why there was an error importing my groups from AD.   I got most of them but there are still a bunch that created errors.   But all I see in the logs is "Error during insert of sys_user_group (groupnamegoeshere)" with no more information about why it errored to know how to fix it.   I've looked in the transform set log and the overall logs and don't see any other info.

Thanks,

Shannon

[Justin Abbott]

Shannon,

Are you on a domain separated instance? If so, this thread may be helpful to you: Debug Import Set

[amlanpal]

Hi Shannon,

Please have a look at this similar thread: Please help on the following error, "Error during insert of sys_user" . This might help you.

I hope this helps. Please mark correct/helpful based on impact

[amlanpal]

Hi shannonburns ,

Were you able to have a look at my response?

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

If you are viewing this from the community inbox you will not see the correct answer button.   If so, please review How to Mark Answers Correct From Inbox View

[Shannon Burns · Accepted solution]

It turns out it was a problem with the length of the group name vs. the field size to store that in inside ServiceNow.

It's fixed now.

Thanks,

Shannon