Error during insert of sys_user_group

Shannon Burns
Kilo Sage

How do I find out why there was an error importing my groups from AD.   I got most of them but there are still a bunch that created errors.   But all I see in the logs is "Error during insert of sys_user_group (groupnamegoeshere)" with no more information about why it errored to know how to fix it.   I've looked in the transform set log and the overall logs and don't see any other info.

Thanks,

Shannon

1 ACCEPTED SOLUTION

It turns out it was a problem with the length of the group name vs. the field size to store that in inside ServiceNow.



It's fixed now.



Thanks,


Shannon


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5 REPLIES 5

Hi Shannon,



Glad to know that the issue is fixed now. In that case request you to mark Your Response as Correct and close the thread so that others can refer it later in need.