Error when I try to connect to a rest api

[Isaac Vicentini]

Hi experts,

When trying to connect with a specific Rest API I'm getting the following return:

Request not sent to uri= https://gxxx-xx.xxx.com.br/xxxx/axxxi/xxxxxx: org.apache.commons.httpclient.HttpException: Session contains no certificates - Untrusted

The API is working and I only get this error when I try to connect from Servicenow.

NOTE: I AM NOT USING MID SERVER FOR THIS

Would anyone know the solution to this?

Regards,
Isaac

[Sushma R1]

Check this

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864766

This document is also useful (actually way more useful and less misleading IMO):

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/mid-server/concept/mid-security-checks.html

tldr is that that I went to MID Security Policy in the SNOW UI, and disable cert checking for the Intranet zone

Hit helpful if it did a little bit 🙂

[Isaac Vicentini]

Hi Sushma,

As I mentioned above, I'm not using Mid Server, anyway, I did the test as shown and it didn't work

[Saurav11 · Accepted solution]

Hello,

Please set the property com.glide.communications.httpclient.verify_hostname to false.

You may also lie to look at the below article:-

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0851908

Please rmark answer correct/helpful based on impact.

Thanks.

[Isaac Vicentini]

Hi Saurav!

I set to false the following properties:

com.glide.communications.httpclient.verify_revoked_certificate

com.glide.communications.httpclient.verify_hostname

But now the error has changed to:

"Socket is closed"

[Hitoshi Ozawa]

It the rest api being called from a script? If so, there maybe some error in the script causing it to close socket. If possible, paste the script so we'll be able to check it.