Error when I try to connect to a rest api

[Isaac Vicentini]

Hi experts,

When trying to connect with a specific Rest API I'm getting the following return:

Request not sent to uri= https://gxxx-xx.xxx.com.br/xxxx/axxxi/xxxxxx: org.apache.commons.httpclient.HttpException: Session contains no certificates - Untrusted

The API is working and I only get this error when I try to connect from Servicenow.

NOTE: I AM NOT USING MID SERVER FOR THIS

Would anyone know the solution to this?

Regards,
Isaac

[Isaac Vicentini]

No, it's just a direct request

[Isaac Vicentini]

I found the answer in a Servicenow docs:

"The Now Platform only trusts certificates that it can verify against the JVM certificate store. Self-signed and enterprise-signed certificates are not trusted.

By default, the com.glide.communications.trustmanager_trust_all property is set to false."

I performed a test setting the property to true and the API connection worked without errors.

I will analyze if it will be possible to include the certificate in the API as it is the most appropriate at the moment.

Reference: Certificate Trust
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/security/reference/certificate-trust.html

[Isaac Vicentini]

I found the answer in a Servicenow docs:

"The Now Platform only trusts certificates that it can verify against the JVM certificate store. Self-signed and enterprise-signed certificates are not trusted.

By default, the com.glide.communications.trustmanager_trust_all property is set to false."

I performed a test setting the property to true and the API connection worked without errors.

I will analyze if it will be possible to include the certificate in the API as it is the most appropriate at the moment.

Reference: Certificate Trust
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/security/reference/certificate-trust.html

Thanks to everyone who helped in any way.