Hi. I'd like to export a report containing a lot of rows. An answer to Increase Excel Export Limit? directed me to https://wiki.servicenow.com/index.php?title=Exporting_Data#Export_Limits , which was pretty helpful. As I understood section 8.1, setting glide.pdf.max_rows in sys_properties would allow me to export more than 5000 rows. I did that, but my large report still exports only 5000 rows. I confirmed in System Properties > Import Export that my value is larger:
Yet, when I export, I get 5000 rows. The PDF does have this info in it, however:
This leads me to believe that glide.pdf.max_rows can only further restrict users, not enable them. If I consult https://wiki.servicenow.com/index.php?title=Exporting_Data#Breaking_Up_Large_Exports&gsc.tab=0 , I see tips for breaking up large exports as a list view. I don't quite know how to apply this to reports, however. In my exact case, I could run a bunch of quarterly reports instead of one long report, but I'm wondering if there's a more user friendly way to do this.
