Filed not appearing on article

[Prakash_S]

I have created a new filed call issue with type html but while viewing the article it is not appearing. Do i need to create widget to bring this field? 

[Runjay Patel · Accepted solution]

Hi @Prakash_S ,

You need to modify the "How To" template instead of creating new field on form. do below.

1. Open "How To" template.
2. Go to related list "Article Template Filed"
3. Create new filed "Issue" here.

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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[Runjay Patel · Accepted solution]

Hi @Prakash_S ,

You need to modify the "How To" template instead of creating new field on form. do below.

1. Open "How To" template.
2. Go to related list "Article Template Filed"
3. Create new filed "Issue" here.

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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[Prakash_S]

Thanks Runjay, this is what i was looking for, it worked.

[Prakash_S]

Hi @Runjay Patel ,

I am trying to search with keywords written on "Issue" filed but article is not coming. I want to search artile based on keyword mentioned in it. Please help

[Runjay Patel · Accepted solution]

Hi @Prakash_S ,

Select "Issue" in SEO Description Tag.

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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