Flow Designer Get Catalog Variables not working for Multi-row Variable Set

JC S_
Mega Guru

We've set-up a Multi-row Variable Set and we can't seem to use the values from MVRS on Flow Designer Get Catalog Variables action. How are we supposed to utilize the user input from MVRS on our workflow if we can't get the values? Is this a Flow Designer limitation? Any ideas for a workaround?

12 REPLIES 12

Raj68
Mega Guru

Hi,

go through below hope it will give you some idea regarding your requirement:

https://community.servicenow.com/community?id=community_question&sys_id=0500bc19dbc8338ca39a0b55ca961908&view_source=searchResult

NOTE: Mark correct or helpful if it helps you.

Warm Regards,

Raj patel

 

I don't get this, why do I need to do scripting just to process the values entered by user on MRVS? So this means the platform is still limited when it comes to processing MRVS from Flow Designer until today?

Pooja Devkar
Mega Guru

Hello,

You can create a custom Script Action using the Action Designer:

- In Flow Designer, click New > Action

- Add your Requested Item as Action input

- Add a Script Step

- In your script step, add your requested item as input 

- Now you can access your variable set 

In this example the variable set is called "rules":

 

 

When done, add your custom Script Action to your Flow.

To know in detail; refer below link:

https://community.servicenow.com/community?id=community_blog&sys_id=7cc66514db882380e0e80b55ca961965

Please mark correct & helpful; if it's useful to you.

Thanks & Regards,

Pooja Devkar

 

Can i know what is RITM id here