My customers see value in including the text where they were "@mention" in the Activity Stream @Mention Email notification. This way they will not have to login to our instance to view the comment.
I don't what the entire Activity stream, just the entry where they were mentioned into the Activity Stream @Mention Email notification.
Thanks in advance.
1 ACCEPTED SOLUTION
Activity steam notifications are implemented in below notificatiion
and this notifications calls email script $ng_activity_mention_body
You will have to update ng_activity_mention_body email script to include comments like below
var recordGR = new GlideRecord(current.table);
if(recordGR.get(current.document)) {
var displayValue = recordGR.getDisplayValue();
var subjectText = displayValue
? displayValue
: "a record discussion";
var tableDisplay = recordGR.getClassDisplayValue();
var linkText = displayValue
? "the " + tableDisplay + " record " + displayValue
: "this " + tableDisplay + " record ";
email.setSubject("You have been mentioned in " + subjectText);
template.print("<p style='color: #424E5B;margin: 0 0 12px;line-height: 26px;margin-bottom: 12px'>You have been mentioned by " + current.user_from.name + "with comments as " + recordGR.comments.getJournalEntry(1) + " in <a href='/" + recordGR.getRecordClassName() + ".do?sys_id=" + recordGR.getUniqueValue() + "'>" + linkText + "</a></p>");
}
