Getting error "(g_form) [NOACTION] Could not find UI Action: submit" when submitting the Order guide form

[Community Alums]

I am getting "(g_form) [NOACTION] Could not find UI Action: submit" error when try to click the "Next" button in my order guide form. I see this error only when I Inspect - Console. The form does not move to the next tab.

This form was working in previous version (LONDON). Does anyone know how to fix this?

Thanks,
Rajini

[Sumanth16]

Hi Rajini ,

Please refer to below Hi-Article once:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0715633

Please mark it as helpful (or) correct if it fixes your issue.

Thanks,
Sumanth

[Community Alums · Accepted solution]

I have to go with the OOB version and them apply our customizations. Everything worked then. Thanks.

[aliaksandr]

Hi,

Could you say what objects did you reverted to OOTB?

Thanks

[Community Alums]

We made some customizations to "SC Order Guide" widget that was working in London.  I switched it back to the out of box widget 'SC Order Guide' and then applied my customizations to the (new york OOB version). Then the Next button in the order guide allowed me to go to the next page.

Basically, the New York version OOB widgets are updated, so any old customizations will not work.