Hi All, Once i submit the survey on Portal the "Thanks for taking the survey, your opinion counts!" wont appear instead i see a blank page. Please see attached We started seeing this issue after upgrading instance to LONDON. Thanks Sirish ...
Hi Guys, Im in the process of automating the mid server install using the supplied powershell script from service now (SilentInstall.ps1). When running this script it keeps failing with: Installation success or error status: 1603 ..Its very much an e...
Hi developers, I always update data with using import set table and transform map. And Recently I came to find that we can also update data with xml import. Has anyone updated data with xml import? and Is there any demerits compared to updating data ...
Hello, Can anyone help me achieve this requirement, as I need to auto-populate the assignment group of the incident record if the logged in user is only a member of a single group and that single group should have atleast an itil type? This is ONLY f...
Hello, When a incident is assigned, we have the out of the box notification that is supposed to email all members of the assignment group the incident has been assigned to. There are 2 issues:1) It only works for the assignment groups created when w...
Hi Friends, I would like to know the difference between Integration Hub which is a part of flow designer VS Actual Integration where some of the integrations are carried out using Rest and Soap methods. Please elaborate Regards Siva Teja
The sys_tiny_url table on our instance is very large. We see there are some entries whose "Last Accessed" value is more than a year old. Reading on the purpose of sys_tiny_url it seems like its something that can be generated or cached on demand. Is ...
Hi, I am trying to populate a data into transform map via an import set table in a domain-separated environment. I wanted to populate the data in a particular domain let's say XYZ domain. By default, it is populating in the default global domain. Als...
Hi , I need help from anyone can give me some idea on this . I want send email notification only if user belongs to "u_userslist" field value on incident . Now what the issue, 1- Notification when "send event creator" check box "True" : Then if I am...
We are considering our REST Notification API request timeout value from 60 seconds to 120 seconds. Before doing so, I would like to see how many of these inbound REST calls are hitting the 60 second timeout. Is there a place in logs or the ECC queu...
Can anyone please explain me what are this parameters on "Average Age of Open Incidents" performance analytics report and how this works
When the SCCM 2016 Computer Identity runs is there a way to have the user lookup function find the active user record? We have multiple users with the same email address/ username and it is finding the incorrect value during the lookup. function se...
How do I trigger a scheduled job from the business rule and send the values from the business rule to the scheduled job that is being triggered? Currently, I am using this to trigger the Scheduled job, but I want to also send values to the scheduled ...
How do I create a new asset substate. The available "substates" under the "state" retired does not have option that we would like to use in our company. If this is possible what role would I require to carry this out. Thanks
Hi, we recently activated the Document Viewer plugin, to view documents directly in platform - see link to docu. https://docs.servicenow.com/bundle/paris-platform-user-interface/page/use/using-forms/concept/Documentviewer.html I have a mildly genera...