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Forum Posts

ACL issues on dashboards

Hi creating a dashboard from the managed docs data - have a mix of document revision and document tiles. We add a group to the group permissions tab on the managed docs to determine who can view and edit the document and their revisions. When creatin...

Sophie15 by Tera Contributor
  • 1374 Views
  • 1 replies
  • 3 helpfuls

Virtual Agent Dynamic Greeting Messages.

Hi EveryOne,Is it possibility to achive Dynamic greeting messages in Virtual Chat bot..? Example : If i Open First time in a day it should say "Hi  Apple" with information(this is the Queue or any open request or tickets). And Again If i opened/login...

vams1 by Tera Contributor
  • 1618 Views
  • 3 replies
  • 0 helpfuls

Resolved! Cannot open links in Teams

We're working on our Virtual Agent Teams integration and have run into an issue where search results links from the VA don't work in the Teams client. You can click the link and a Teams modal/pop-up is displayed, but it never loads anything. For exam...

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chuckn by Kilo Guru
  • 1914 Views
  • 2 replies
  • 1 helpfuls

Resolved! IterativeDelete - What does it really do?

I see the "IterativeDelete" property documented here:  Dictionary Attributes But I still don't understand it.  Can someone please explain, in more detail, what this does behind the scenes?  Does it translate to SQL (what exactly) under the covers? Do...

Event Register

What is the purpose of the Event Registry? The Event Registry lists all Events that have successfully completed within a 24-hour periodThe Event Registry is a list of all Events that originate through an integrationThe Event Registry is a module tha...

Lei Wang3 by Giga Expert
  • 1790 Views
  • 6 replies
  • 3 helpfuls