Global Search Option missing

[sivaprince231]

Global search option missing

[Allen Andreas · Accepted solution]

Hi,

I see you made a post and marked your own answer as correct, alright.

I had replied 2 months ago with a screenshot showing you not only who it's available for, but where to go to edit it, if you'd like.

Take care!

[SudhirOjha]

HI,

Can anyone tell why there is limit to only small roles to search?

How we can enable for users who have no role?

Thanks

Sudhir

[Allen Andreas]

That is a role restriction box, so if you want to open it up to more roles, I believe if you just remove all roles listed there, it would work for them.

You'd have to test that and see.

[SudhirOjha]

Yes i tested it, and it works for everyone if i delete the roles.

Questions was what is the benefit of just providing only selected roles in that text box OOB by servicenow

[Prateek kumar]

you dont have to remove all the comma seperated list. Add 'public' word to the comma seperated list there.

Something like this

itil,text_search_admin,admin,public