Greenfield - Looking to learn from your experiences

RaniK3666699030
Tera Contributor

2 hours ago

Hello,

 

Has anyone here gone through a Greenfield implementation of ServiceNow within your organization?

We’re beginning to plan for this initiative and would appreciate learning from others who have taken a similar journey. I’m particularly interested in understanding the approaches you adopted, along with any lessons learned—what worked well, and what didn’t.

 

Thank you in advance for sharing your insights!

0 Helpfuls
  • 216 Views
2 REPLIES 2

Its_Azar
Mega Sage

2 hours ago

Hi @RaniK3666699030 

 

One common lesson is to stay as close to OOB functionality as possible and avoid heavy customization early on. Phased rollouts.

☑️ If this helped, please mark it as Helpful or Accept Solution so others can find the answer too.

Kind Regards,
Azar
Serivenow Rising Star ⭐
Developer @ KPMG.

Cassandra Kittl
Tera Guru

2 hours ago

One common lesson is to stay as close to OOB functionality as possible and avoid heavy customization early on. Phased rollouts.


 

 If this helped, please mark it as Helpful or Accept Solution so others can find the answer too.
 
In addition to the above - use starter stories for the appropriate products that will match the implementation.
0 Helpfuls