hi guys is there any option for save button in form page?

venkatesh s · ‎06-01-2022

my need is I don't want to right click every time to save changes, is there any options to ease that

kindly regards

VK

Afrith Shariff · ‎06-01-2022

Hello Venkatesh,

In order to make the save button visible on the form action. Go to UI actions under System definition. There select the record (Knowledge [kb_knowledge]) I have attached the screenshot for reference. Now open the record and check the Form button check box, and select the table to which you want to add the save button. Now Right-click on the header and click the insert and stay button. this will keep the record and insert the new record.

Thanks,

Afrith.

View solution in original post

Philippe Casidy · ‎06-04-2023

Looking at the original post, updating the System Properties David's solution is a better solution than the accepted solution.

David Banghart · ‎06-04-2023

Learned the solution while taking the 2-day ITSM Implementation Course at Knowledge 2023. It is in the course e-book.

NirnayS · ‎02-26-2025

Hi there,

This should help -

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720548

Just in case, if you don't have access to the KB; I have pasted details below-

Issue

We have the SAVE Button visible only when we are performing the update operation on a form, But if we want to use the SAVE Button instead of the Save option in the context menu, please follow the below Steps to achieve this.

Resolution

Go to the UI Actions table and search for Save UI Action on the Global table. You can directly Navigate to them using the URL
- /sys_ui_action_list.do?sysparm_query=nameSTARTSWITHSAVE%5Etable%3Dglobal%5EcommentsNOT%20LIKEContext&sysparm_first_row=1&sysparm_view=&sysparm_choice_query_raw=&sysparm_list_header_search=true
Open the UI actions and Click on Form button checkbox.
This should enable the Save Button across all the forms like Change, Problem, Incident irrespective of the Operation, let it be Insert or Updating the record the Save UI action will now be visible on the form.

You can follow the above steps to add any GLobal UI action:

We can use the same procedure as above to enable any UI action on a form as needed.