Hide New button on Service operation workspace

raju51
Tera Contributor

‎03-27-2024 06:49 AM

raju51_0-1711547295476.png

 

How can we hide the new button in Workspace for all user.

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7 REPLIES 7

raju51
Tera Contributor
In response to Dr Atul G- LNG

‎03-27-2024 07:37 AM

This New button should be hidden only for Change not for incident or problem.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to raju51

‎03-27-2024 07:41 AM

Hi @raju51 

 

https://www.servicenow.com/community/service-operations-workspace/service-operations-workspace-remov...

 

follow this, you will idea where to disable.

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Edward Rosario
Mega Sage
Mega Sage

‎04-01-2024 08:07 AM

See if this helps

  1. Navigate too Now Experience Framework > Actions and Events > UX Form actions.

  2. Find the record and deactivate the create change request button on incident table as shown below
    new.png