horizontal line in knowledge article

puffysleaves
Tera Expert

‎10-27-2017 11:26 AM

A colleague is trying to add a black horizontal line or bar to a knowledge article using the HTML editor. The legacy editor had the "insert horizontal line" button but we don't seem to have that in Jakarta patch 3 (maybe if we change the glide.ui.html.editor property we can use that button). Anyway, he tried using <hr size=5 color=black> in the HTML editor to get a solid black line in a knowledge article. He saves the article and it seems to keep the black line. However, when he goes to view the article outside of the editor the black line has become a barely visible grey line. Pulling up the HTML editor for the article shows that his tag is replaced with just <hr />. We could write up the article in a text editor and then import it but we don't want to do that. How have others added a thick, solid, black horizontal line or bar to a knowledge article through the HTML editor?

<hr size=5 color=black>

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Tim Deniston
Mega Sage
Mega Sage

‎10-30-2017 11:49 AM

Try setting the "glide.html.sanitize_all_fields" property to "false". This worked for me, though I used this: <hr size="5" color="black" />


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brianbishop
Kilo Explorer

‎12-29-2017 12:44 PM

I have a similar issue.   We are wanting to import a large number of knowledge articles (Word 2016 or 2010) and the style in each document has the Horizontal Line in 4 places.   When it imports, SN strips out those lines.   I've played with DOC, DOCx, line fonts/sizes....


I exported a word doc to HTML to look at the code and it's a black full span line.


Anybody know what I can put in the Word doc that will import properly as a horizontal line?   (size doesn't matter)



Thank you,


Brian Bishop


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