How can I view a PDF inside a KB article?

[Cory Miller]

I would like to use the ton of PDF documents as KB articles without having to download and open the PDF separately.

PDF player inside KB or

Convert the PDF to ??

[britt_champeau]

Fantastic!   So glad to hear that.

[britt_champeau]

I'm so glad you were able to make this work! I hope it's helpful to others wanting the same functionality.

Britt

[Servicenow10]

hi,

can you please tell me the name of that app?

[chrisd94]

I am wondering if anyone can help me out. I have imported the xml file and added the "PDF List " field to my knowledge form. I am not seeing the PDF when I search the article. I have the article workflow set to "published" and I have tried toggling all combinations of attachment link and dispay attachments. Not sure if I am forgetting a step. I have tried in my own developer instance as well as a dev instance.

[John Reynolds]

I am also having the same issue. I am running Fuji and Knowledge Management V3.

I have installed the plugin on my dev instance and when clicking on the Article from Knowledge -> Homepage -> KB -> Article it opens a blank article page (with only the title, comment section, etc).   The PDF is not loading.   When editing the article it shows the PDF in the "Managed Attachment" section, but when unlocking PDF List it does not display the attachment.