How can I view a PDF inside a KB article?

[Cory Miller]

I would like to use the ton of PDF documents as KB articles without having to download and open the PDF separately.

PDF player inside KB or

Convert the PDF to ??

[Cory Miller]

Where do i find glide.ui.attachment.force_download_all_mime_types?

I tried in the nav menu, but I get nothing

[americamo]

Wonderful! So simple. You touched on a topical issue. I would appreciate if you'd written about how to merge some files online. I know a good online service I used before. I've found AltoMerge - online service for files merging. It's pretty easy to use. You can find it here http://www.altomerge.com/

[russell_miller]

Hi Cory,

A bit late, but have you tried this?

ServiceNow Test Dummy: Embed PDF files in KB articles

Worked nicely for me.

Hope that helps

[erniec]

Hey Good morning Russell,

Thank you for providing the link. When I followed your instructions to add a row to the sys_embed_object table, the pdf never rendered in the article.   Have you attempted to implement this in Helsinki or am I missing something.

Thanks a lot

Ernie

[Victor Zhu CAN]

Russell, I have followed your steps in Helsinki, unfortunately it doesn't work. The pdf will not get rendered after publish - it gets automatically removed from the source code when I look back to the published article.